case-study

Streamlining care processes in healthcare organizations with a data-driven approach

Mercy ACO, one of the largest Accountable Care Organizations in the Midwest U.S. with 400+ service locations, currently manages more than 310,000 patients under 20+ value-based agreements. The Mercy ACO Network today consists of six regional chapters, which include 196 participant organizations with over 3,500+ providers. 

With personalized care plans, care managers were able to effectively plug gaps in care, reduce the 30-day readmission rate by 7.14%, generate millions in shared savings, and much more.

The organization was able to demonstrate:

  • A 7.14% reduction in the 30-day readmission rate.
  • A 14.26% increase in the primary provider services per 1,000.
  • A 300% increase in health coach interventions to 95.7 new engagements per health coach per month.
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